If you do not provide the correct password after three attempts when you use the SSH client to log in with your darwin_user account, you are locked out of the darwin_user account.

Verify that you are logged in to the VMRC console of the vCloud Application Director appliance.

SSH is disabled for the root account.

Verify that you have root privileges.


In the VMRC console, log in as the root user.


Check the number of failed login attempts from the shell prompt.

faillog -u darwin_user


Unlock the failed account.

faillog -u darwin_user -r