Your environment might contain multiple vCenter Server instances registered with different external Platform Services Controller instances that replicate their data. You can use vSphere Data Protection for backing up and restoring the whole environment. If all Platform Services Controller instances fail, you can restore the environment.

Important

You can back up and restore only virtual machines that contain vCenter Server, vCenter Server Appliance, and Platform Services Controller. You cannot back up and restore physical machines that are running vCenter Server by using vSphere Data Protection.

Restore the virtual machine and the services of the most recently backed up Platform Services Controller instance by using the direct-to-host emergency restore. After the restore is complete, deploy new Platform Services Controller instances and join them to the restored Platform Services Controller instance. After the deployment, you can repoint the vCenter Server instances to the newly deployed Platform Services Controller instances.

1

The direct‐to‐host emergency restore operation lets you restore the VM that contains Platform Services Controller when vCenter Server becomes unavailable or when you cannot access the vSphere Data Protection user interface by using the vSphere Web Client.

2

After you complete the restore process of the Platform Services Controller, you must run the vcenter-restore script on the vCenter Server instances registered with the restored Platform Services Controller.

3

If more than onePlatform Services Controller instances fail in an environment that contains multiple Platform Services Controller instances, you must deploy new Platform Services Controller instances and join them to the active nodes in the same vCenter Single Sign-On domain, and site.

4

After you restore the failed Platform Services Controller instances in an environment that contains multiple vCenter Server instances registered with different external Platform Services Controller instances, you must repoint back the vCenter Server instances to the restored Platform Services Controller nodes.