Notification rules determine which alerts are sent to the target systems. You configure one or more notification rules to limit the data that vRealize Operations Manager sends to systems or recipients.

Notification rules are filters that limit the data sent to external systems by using outbound alert plug-ins that are supported, configured, and running. Rather than sending all alerts to all your email recipients, you can use notification rules to send specific alerts. For example, you can send health alerts for virtual machines to one or more of your network operations engineers. You can send critical alerts for selected hosts and clusters to the virtual infrastructure administrator for those objects.

Before you can create and manage notification rules, you must configure the outbound alert plug-in instances.

You can configure one filtering selection, or you can configure as many selections as you need so that vRealize Operations Manager sends only the required data to the target external system.

To manage your notifications, in the menu, click Alerts and then in the left pane, click Alert Settings > Notification Settings. On the toolbar, click the plus sign to add a rule, or select a rule and click the pencil to edit the exiting rule.

Notification Rule Configuration Selections

Selections

Description

Name

Name of the rule that you use to manage the rule instance.

Method

Includes plug-in type and the plug-in instance. If you are configuring notifications for standard email, you can add recipients and associated information.

Type of plug-in. Select one of the configured outbound alert plug-in types: Standard Email, REST, SNMP Trap, and Log File.

Instance. Select the configured instance for the type of plug-in.

Recipients. (Standard Email Plug-In only) Enter the email addresses of the individuals to whom you are sending email messages that contain alert notifications. If you are sending to more than one recipient, use a semicolon (;) between addresses.

Notify again. (Standard Email Plug-In only) Number of minutes between notifications messages for active alerts. Leave the text box empty to send only one message per alert.

Max Notifications. (Standard Email Plug-In only) Number of times to send the notification for the active alert. Leave the text box empty to send only one message per alert.

Delay to notify. (Standard Email Plug-In only) Number of minutes to delay before sending a notification when a new alert is generated. For example, if the delay is 10 minutes and a new alert is generated, the notification is not sent for 10 minutes. If the alert is canceled in those 10 minutes, the notification is not sent. The notification delay reduces the number of notifications for alerts that are canceled during that time.

Description. Enter the text to include in the email message. For example, Attention Host Management team.

Scope

General object type for which you are filtering the alert notifications.

After you select the type, you select the specific instance. For example, if you select Object, you then select the specific object by name and determine whether to include any child objects.

Notification Trigger

Alert type and subtypes, impact, or definition that triggers the alert.

After you select the trigger type, you configure the specific selections associated with the trigger type. For example, if you select Alert Definition, you then select the alert definition that limits the data to alerts with this definition.

Criticality

Defined criticality of the alert that results in the data being sent to an external system. For example, if you select Critical, then the data that is sent to the external system must also be labeled as critical.

Alert States

Managed state of the alert, either opened, assigned, or suspended.

Alert Status

Current state of the alert, either canceled, updated, or new.

Collectors

Configured collectors in your environment. For example, in an environment where you manage multiple vCenter Server instances, you can select a collector for one instance.