If tasks fail to run in vRealize Operations Manager, review the Recent Tasks page and troubleshoot the task to determine why it failed.

This information is a general procedure for using the information in Recent Tasks to troubleshoot problems identified in the tasks.

The Recent Tasks provide the status of action tasks initiated from vRealize Operations Manager. If you do not see the expected results, review the tasks to determine if your task failed.

An action task has a Maximum Time Reached status and you do not know the current status to the task.

An action task for Set CPU Count or Set Memory for VM has a Failed status in the recent task list because power off is not allowed.

A Set CPU Count, Set Memory, or a Set CPU Count and Set Memory action indicates that the action failed in Recent Tasks.

If you run the Set CPU Count or Set Memory actions with an unsupported value on a virtual machine, the virtual machine might be left in an unusable state and require you to resolve the problem in vCenter Server.

If you run the Set CPU Resources action with an unsupported value on a virtual machine, the task fails and an error appears in the Recent Task messages.

If you run the Set CPU Resources or Set Memory Resources action with a value that is greater than the value that your vCenter Server instance supports, the task fails and an error appears in the Recent Tasks messages.

If you run the Set Memory Resources action with a value that cannot convert from kilobytes to megabytes, the task fails and an error appears in the Recent Task messages.

A shut down VM action task has a Failed status in the Recent Task list.

A Shut down VM action task has a Failed status in the Recent Task list and the Message indicates that VMware Tools were required.

A Delete Unused Snapshots action task has a Failed status in the Recent Task list.