The alert impact specifies the urgency of the alert, determines which badge the alert affects, how critical the alert is to the functioning of your environment, and how it is classified when you or the system processes a generated alert.

To create or edit your alert definitions, select Content > Alert Definition in the left pane. On the Alert Definitions toolbar, click the plus sign to add a definition, or click the pencil to edit the selected definition. In the workspace, on the left, click Alert Impact.

Alert Impact Options

Option

Description

Impact

Select the badge that is affected if the alert is generated.

You can select a badge based on the urgency of the alert.

Health. Alert requires immediate attention.

Risk. Alert should be addressed soon after it is triggered, either in days or weeks.

Efficiency. Alert should be addressed in the long term to optimize your environment.

Criticality

Severity of the alert that is communicated as part of the alert notification.

Select one of the following values.

Info. Informational purposes only. Does not affect badge color.

Warning. Lowest level. Displays yellow.

Immediate. Medium level. Displays orange.

Critical. Highest level. Displays red.

Symptom Based. In addition to alert criticality, each symptom includes a defined criticality. Criticality of the alert is determined by the most critical of all of the triggered symptoms. The color is dynamically determined accordingly. It you negate symptoms, the negative symptoms to not contribute to the criticality of a symptom-based alert.

Alert Type and Subtype

Select the type and subtype of alert.

This value is metadata that is used to classify the alert when it is generated, and the information is carried to the alert, including the alert notification.

You can use the type and subtype information to route the alert to the appropriate personnel and department in your organization.

Wait Cycle

The symptoms included in the alert definition remain triggered for this number of collection cycles before the alert is generated.

The value must be 1 or greater.

This setting helps you adjust for sensitivity in your environment. The wait cycle for the alert definition is added to the wait cycle for the symptom definitions. In most definitions you configure the sensitivity at the level of symptom level and configure the wait cycle of alert definition to 1. This configuration ensures that after all of the symptoms are triggered at the desired symptom sensitivity level, the alert is immediately triggered.

Cancel Cycle

The symptoms are cancelled for this number of collection cycles after which the alert is cancelled.

The value must be 1 or greater.

This setting helps you adjust for sensitivity in your environment. The cancel cycle for the alert definition is added to the cancel cycle for the symptom definitions. In most definitions you configure the sensitivity at the level of symptom level and configure the wait cycle of the alert definition to 1. This configuration ensures that after all of the symptom conditions disappear after the desired symptom cancel cycle, the alert is immediately canceled.