The Alerts tab is a list of all the alerts generated for the selected object, group, or application. You use the list of alerts to evaluate the number of generated alerts for the object so that you can begin resolving them.

All the active alerts for the selected object appear in the list. Modify the filter if you want to see inactive alerts.

You can manage the alerts in the list using the toolbar options, click the alert name to see the alert details for the affected object, or click the name of the object on which the alert was generated to see the object details.

In the left pane, select the Environment icon and select an inventory object. Click the Alerts tab.

The alert options include toolbar and data grid options. Use the toolbar options to cancel, suspend, or manage ownership. You can select multiple rows in the list using Shift+click, Control+click. Use the data grid to view the alerts. You can click the alert name to view the alert details or object name to view the object details.

Alerts Tab Toolbar Options

Option

Description

Open in external application

Actions you can run on the selected object.

For example, Open Virtual Machine in vSphere Client.

Cancel Alert

Cancels the selected alerts. If you configure the alert list to display only active alerts, the canceled alert is removed from the list.

You cancel alerts when you do not need to address them. Canceling the alert does not cancel the underlying condition that generated the alert. Canceling alerts is effective if the alert is generated by triggered fault and event symptoms because these symptoms are triggered again only when subsequent faults or events occur on the monitored objects. If the alert is generated based on metric or property symptoms, the alert is canceled only until the next collection and analysis cycle. If the violating values are still present, the alert is generated again.

Suspend

Suspend an alert for a specified number of minutes.

You suspend alerts when you are investigating an alert and do not want the alert to affect the health, risk, or efficiency of the object while you are working. If the problem persists after the elapsed time, the alert is reactivated and it will again affect the health, risk, or efficiency of the object.

The user who suspends the alert becomes the assigned owner.

Take Ownership

As the current user, you make yourself the owner of the alert.

You can only take ownership of an alert, you cannot assign ownership.

Release Ownership

Alert is released from all ownership.

Show Ancestor Alerts

Displays the alerts for the ancestors of the selected object.

Ancestors are the parents, grandparents, and so on, of the object. For example, the ancestors of a host are a folder, storage pod, cluster, data center, and vCenter Server instance.

Show Descendant Alerts

Displays the alerts for the descendants of the selected object.

Descendants are the children and grandchildren of the object. For example, the descendants of a host are datastores, resources pools, and virtual machines.

Filtering options

Limits the list of alerts to those matching the filter you create.

You can also sort on the columns in the data grid.

Alerts Tab Data Grid Options

Option

Description

Criticality

Criticality is the level of importance of the alert in your environment. The alert criticality appears in a tooltip when you hover the mouse over the criticality icon.

The level is based on the level assigned when the alert definition was created, or on the highest symptom criticality, if the assigned level was Symptom Based.

Alert

Name of the alert definition that generated the alert.

Click the alert name to view the alert details tabs where you can begin troubleshooting the alert.

Alert Type

Describes the type of alert that triggered on the selected object, and helps you categorize the alerts so that you can assign certain types of alerts to specific system administrators. For example, Application, Virtualization/Hypervisor, Hardware, Storage, and Network.

Alert Subtype

Describes additional information about the type of alert that triggered on the selected object, and helps you categorize the alerts to a more detailed level than Alert Type, so that you can assign certain types of alerts to specific system administrators. For example, Availability, Performance, Capacity, Compliance, and Configuration.

Status

Current state of the alert.

Possible values include Active or Canceled.

Triggered On

Name of the object for which the alert was generated, and the object type, which appears in a tooltip when you hover the mouse over the object name.

Click the object name to view the object details tabs where you can begin to investigate any additional problems with the object.

Control State

State of user interaction with the alert. Possible values include:

Open. The alert is available for action and has not been assigned to a user.

Assigned. The alert is assigned to the user who is logged in when that user clicks Take Ownership.

Suspended. The alert was suspended for a specified amount of time. The alert is temporarily excluded from affecting the health, risk, and efficiency of the object. This state is useful when a system administrator is working on a problem and does not want the alert to affect the health status of the object.

Impact

Badge that the alert is configured to affect.

Owner

Name of the user who owns the alert.

Created On

Date and time when the alert was generated.

Updated On

Date and time when the alert was last modified.

An alert is updated whenever one of the following changes occurs:

Another symptom in the alert definition is triggered.

Triggering symptom that contributed to the alert is canceled.

Canceled On

Date and time when the alert canceled for one of the following reasons:

Symptoms that triggered the alert are no longer active. Alert is canceled by the system.

Symptoms that triggered the alert are canceled because the corresponding symptom definitions are disabled in the policy that is applied to the object.

Symptoms that triggered the alert are canceled because the corresponding symptom definitions were deleted.

Alert definition for this alert is disabled in the policy that is applied to the object.

Alert definition is deleted.

User canceled the alert.