The alert details summary information is an overview of the alert, including the impacted objects and the current state of the alert in your environment. You use this summary to manage the state and ownership of the alert, and as a starting point from which to begin resolving it.

The badge, criticality, name, and description of the alert, are accompanied by the triggered symptoms and any related objects. For example, if the base object on which the alert is defined is a host, and one or more of the symptoms are defined for virtual machines, the impacted virtual machines appear in the summary, along with the defined recommendations.

In the left pane, click the Alerts icon. On the Alerts, Health Alerts, Risk Alerts, or Efficiency Alerts lists, click the alert name in the data grid.

Alert Details Summary Options

Option

Description

Cancel Alerts

Cancels the alert.

You cancel alerts when you do not need to address them. Canceling the alert does not cancel the underlying condition that generated the alert. Canceling alerts is effective if the alert is generated by triggered fault and event symptoms because these symptoms are triggered again only when subsequent faults or events occur on the monitored objects. If the alert is generated based on metric or property symptoms, the alert is canceled only until the next collection and analysis cycle. If the violating values are still present, the alert is generated again.

Suspend

Suspend an alert for a specified number of minutes.

You suspend alerts when you are investigating an alert and do not want the alert to affect the health, risk, or efficiency of the object while you are working. If the problem persists after the elapsed time, the alert is reactivated and it will again affect the health, risk, or efficiency of the object.

Take Ownership

As the current user, you make yourself the owner of the alert.

You can only take ownership of an alert, you cannot assign ownership.

Release Ownership

Alert is released from all ownership.

Alert summary

Name and description of the alert.

Recommendations

Instructions for resolving the alert.

The recommendations can include actions that run from the Actions column. Click the action to run it.

If actions are not available, they are either not configured in the alert definition or the action adapter is not configured for the monitored system.

Symptom summary

List of symptoms triggered in the alert and the impacted objects.

The Information column provides the current value that triggered the symptom.

The sparkline displays a range of data that includes six hours before the symptom update time and one hour after the update time.

Alert Information

Current managed state of the alert.