You return from lunch to find an alert notification in your inbox. You can use vRealize Operations Manager to investigate and resolve the alert.

As a network operations engineer, you are responsible for several hosts and their datastores and virtual machines, and you receive emails when an alert is generated for your monitored objects. In addition to alerting you to problems in your environment, alerts should provide viable recommendations to resolve those problems. As you investigate this alert, you are evaluating the data to determine if one or more of the recommendations can resolve the problem.

This scenario assumes that you configured the outbound alerts to send standard email using SMTP and that you configured notifications to send you alert notifications using the standard email plug-in. When outbound alerts and notifications are configured, vRealize Operations Manager sends you messages when an alert is generated so that you can begin responding to problems as quickly as possible.

Verify that outbound alerts are configured for standard email alerts. See Add a Standard Email Plug-In for vRealize Operations Manager Outbound Alerts.

Verify that the notifications are configured to send messages to your users for the alert definition. For an example of how to create an alert notification, see User Scenario: Create a vRealize Operations Manager Email Alert Notification.

1

As a network operations engineer, you receive an email message from vRealize Operations Manager with information about one of the data stores for which you are responsible. The email notification informs you about the problem even when you are not presently working in vRealize Operations Manager.

2

You determined that you need more information about the data store before you decide the best response. As a network operations engineer, you examine the Impacted Object Symptoms tab to see the other triggered symptoms for the data store.

3

To evaluate an alert over time, compare the current alert and symptoms for the datastore to other alerts and symptoms, other events, other objects, and over time.

4

To view the object for which the alert was generated as it relates to other objects, use the topological map on the Relationships tab in vRealize Operations Manager to visualize the environment.

5

To analyze the capacity metrics related to the generated alert, you create charts in vRealize Operations Manager that compare different metrics. These comparisons help identify when something changed in your environment and what effect it had on the datastore.

6

As a network operations engineer, you investigated the alert regarding datastore disk space and determined that the provided recommendations will resolve the problem, particularly the recommendation to delete unused snapshots. You use vRealize Operations Manager to delete the snapshots.