The status of the tasks that were recently initiated from vRealize Operations Manager appears in the Recent Task list. You can determine whether a task is finished, still in process, or failed.

The Recent Tasks page reports on logged task events, and the log entries appear in the messages area so that you can troubleshoot failed tasks.

To view the tasks, click Administration and click Recent Tasks.

Review the information in the task list to determine if a task is completed or if you need to troubleshoot a failed task. To see the details about a task, select the task in the list and review the associated objects and task messages.

Task List

Option

Description

Export

Exports the selected task to an XML file.

The exported information, which includes the messages, is useful when you are troubleshooting a problem.

Edit Properties

Determines how long the recent task data is retained in your system.

Set the number of days that vRealize Operations Manager keeps the data, after which it is purged from the system. The default value is 90 days.

Status drop-down menu

Filters the list based on the status value.

All Filters

Filters the list based the selected column and the provided values.

Filter (Object Name)

Limits the tasks in the list to those that match the entered string.

The search is based on a partial entry. For example, if you enter vm, objects such as vm001 and acctvm_east are included.

Task

Name of the task.

For example, Set CPU Count for VM.

Status

Current state of the task.

Possible states include the following values:

Completed. Task completed successfully on the target objects.

In Progress. Task is running on the target objects.

Failed. Task failed to run on the target objects. If the task started, the reasons for failure might include a faulty script, a script timed out, or actions are not taken. If the task did not start and immediately reports as failed, the reasons might include that the task could not start or the script could was not found. If the task was not initiated on the target object, it might have failed because of communication or authentication errors.

Maximum Time Reached. Task is running past the amount of time that is the default or configured value. To determine the current status, you must troubleshoot the initiated action.

Not Dispatched. The action adapter was not found.

Started. Task is initiated on the object.

Unknown. An error occurred while running the action, but the error was not captured in the task logs. To further investigate this status, check the vRealize Operations Manager support logs for the vCenter Adapter, available in the Administration area, and check the target system.

Started Time

Date and time when the task started.

Completed Time

Date and time when the task finished.

A completed date does not appear if the task failed or if the maximum time out is reached.

Automated

Indicates whether the action in the task list was automated, indicated by Yes or No.

Object Name

Object on which the task was started.

Object Type

Type of object on which the task was started.

Alert

Alert that triggered the action automatically. When an alert is triggered that is associated to the recommendation, it triggers the action without user intervention.

You can automate Alert recommendations that have an associated action. Automation is disabled by default. You configure automation in the Override Alert / Symptom Definitions area of a policy when you create or edit the policy in Administration > Policies.

An administrator who has the Automation role has permission to automate actions in the Override Alert / Symptom Definitions area of the policy workspace.

Source Type

Authentication source that the user who started the task used when accessing vRealize Operations Manager.

Submitted By

Name of the user who initiated the task. This column displays the automationAdmin user account for automated actions that are triggered by alerts.

Task ID

ID generated when the task, which included one or more actions, was started.

The task ID is unique for the task for each adapter. If a task includes tasks that ran using two adapters, you see two task IDs.

If the task is a delete snapshot action, two task IDs are generated. One ID is for the retrieve snapshots based on date task, and the other ID is for the delete selected snapshots task.

The Associated Objects are the objects on which the selected task ran.

Associated Objects for Selected Task Details

Option

Description

Object Name

Detailed list of objects that are included in the task selected in the task list.

If the task ran on only one object, the list includes one object. If the task ran on multiple objects, each object is listed on a separate row.

Object Type

Type of object for each object name.

Status

Current state of the task.

The Messages are the log of the task as it ran. You use the logs to identify problems if the task does not finish successfully.

Messages for Selected Task Details

Severity drop-down menu

Limits the messages based on the Severity value.

Filter (Message)

Limits the message in the list to those that match the entered string.

The search is based on a partial entry. For example, if you enter id, then messages that contain Task ID and the phrase did not complete are included.

Severity

Message level in the logs.

The severity includes the following values:

Information. Messages added to logs as the task is processed.

Error. Messages generated during a task failure.

Time

Date and time the entry was added to the log.

Message

Text of the log entry.

Use the information in the message to determine why a task failed, and to begin to troubleshoot and resolve the failure.

The messages appear with the most recent entry at the top of the list if you do not sort the columns.