When you attempt to log in to vRealize Business for Cloud, the redirection to VMware Identity Manager might fail.

If you have registered vRealize Business for Cloud with VMware Identity Manager, when you attempt to log in to vRealize Business for Cloud, you might see the following error:This site can't be reached.

vRealize Business for Cloudlogin attempts might fail because of several reasons.

The VMware Identity Manager server is not reachable.

The VMware Identity Manager host name has changed.

The itfm-oauth.properties file at /usr/local/tcserver/vfabric../itbm-server/conf has been modified.

For information about how to register vRealize Business for Cloud, see the Register vRealize Business for Cloud with VMware Identity Manager section in the Installation Guide.

Verify that the VMware Identity Manager server is up and running.

Re-register vRealize Business for Cloud with the VMware Identity Manager.