System administrators configure default settings for both the outbound and inbound emails servers used to send system notifications. Systems administrators can create only one of each type of server that appears as the default for all tenants. If tenant administrators do not override these settings before enabling notifications, vRealize Automation uses the globally configured email server.

System administrators create a global outbound email server to process outbound email notifications, and a global inbound email server to process inbound email notifications, such as responses to approvals.

vRealize Automation Email Server Configuration

Decision ID

Design Decision

Design Justification

Design Implication

SDDC-CMP-023

Configure vRealize Automation to use a global outbound email server to handle outbound email notifications and a global inbound email server to handle inbound email notifications, such as approval responses.

Requirement to integrate vRealize Automation approvals and system notifications through emails.

Must prepare the SMTP/IMAP server and necessary firewall access and create a mailbox for inbound emails (IMAP), and anonymous access can be used with outbound emails.