The strategy for upgrading View Agent depends on the type of desktop source.

This procedure provides an overview of the tasks you must perform to upgrade from View Agent in virtual machines used as desktop sources. To complete some of these tasks, you might need the step-by-step instructions found in the vSphere Client online help or in the VMware Horizon View Administration document, available by clicking the Help button in View Administrator.

Note

If you are upgrading from View 4.0.x or 4.5.x, you must upgrade to View 5.0.x before upgrading to Horizon View 5.2. For instructions, see version 5.0 of the VMware View Upgrades document.

Verify that at least one View Connection Server instance in the replicated group has been upgraded. View Connection Server must be upgraded first so that the secure JMS pairing mechanism can work with View Agent.

For local mode desktops, verify that View Composer and View Transfer Server have been upgraded. See Upgrading Horizon View Server Components. If only one of these components is upgraded, you will not be able to check out View desktops if the desktops are based on linked clones.

If you are upgrading ESX/ESXi hosts and virtual machines, complete the procedure described in Upgrade ESX/ESXi Hosts and Their Virtual Machines.

Verify that you have a domain user account with administrative privileges on the hosts that you will use to run the installer and perform the upgrade.

1

If you use View Composer, upgrade the View Agent on a parent virtual machine and create a desktop pool for testing purposes.

a

Download and run the new version of the View Agent installer on a parent virtual machine.

You can download the installer from the VMware Web site.

b

Create a small linked-clone desktop pool from this virtual machine.

c

Test a virtual desktop from the desktop pool to verify that all the usage scenarios function properly.

For example, create a desktop pool that contains one virtual desktop, and verify that you can use View Client to log in to that desktop.

Step-by-step instructions for running the View Agent installer and creating desktop pools appear in the VMware Horizon View Administration document, available by clicking the Help button in View Administrator.

2

On the other parent virtual machines and virtual machine templates, download and run the installer for the vew version of View Agent.

Step-by-step instructions for running the View Agent installer and creating desktop pools appear in the VMware Horizon View Administration document, available by clicking the Help button in View Administrator.

3

If you use View Composer, take a snapshot of each upgraded parent virtual machine that you use to create linked-clone desktop pools.

You use the new snapshot for recomposing all the virtual machines in the pool.

For instructions on taking snapshots, see the vSphere Client online help.

4

If you use full-clone desktops or other virtual machines that you added as individual desktops or as part of a manual pool, upgrade View Agent by using whatever third-party tools you usually use for software upgrades.

5

For automated and manual Windows 7 and 8 pools that are not linked-clone pools, to use the 3D rendering feature available with View 5.0 and later releases, edit the pool and power the virtual machine desktops off and on.

a

Configure the following pool settings:

Set the pool to use the PCoIP display protocol.

Set Allow users to choose protocol to No.

Turn on the 3D Renderer feature.

b

Power off each virtual machine and power it on again.

Restarting a virtual machine, rather than powering off and on, does not cause the setting to take effect.

6

If you use Windows Terminal Servers or physical or blade PCs as desktop sources, download and run the installer for the new version of View Agent on these physical machines.

You can download the installer from the VMware Web site.

7

Use a View Client that has not been upgraded to verify that you can log in to the upgraded View desktop sources with your old View Client software.

If you use View Composer desktop pools, recompose or recreate the pools. See Upgrade View Composer Desktop Pools.

Upgrade View Clients. See Upgrade View Clients and Upgrade View Local Mode Clients.