You install the View Agent service on all virtual machines, physical systems, and Terminal Service servers that you use as sources for View desktops. On virtual machines, this agent communicates with View Client to provide features such as connection monitoring, virtual printing, View Persona Management, and access to locally connected USB devices.

If the desktop source is a virtual machine, you first install the View Agent service on that virtual machine and then use the virtual machine as a template or as a parent of linked clones. When you create a pool from this virtual machine, the agent is automatically installed on every virtual desktop.

You can install the agent with an option for single sign-on. With single sign-on, users are prompted to log in only when they connect to View Connection Server and are not prompted a second time to connect to a virtual desktop.