You cannot create a desktop pool if there is a permissions problem with an ESX/ESXi host, ESX/ESXi cluster, or datacenter.

Problem

You cannot create a desktop pool in View Administrator because the templates, ESX/ESXi host, ESX/ESXi cluster, or datacenter are not accessible.

Cause

This problem has a number of possible causes.

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You do not have the correct permissions to create a pool.

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You do not have the correct permissions to access the templates.

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You do not have the correct permissions to access the ESX/ESXi host, ESX/ESXi cluster, or datacenter.

Solution
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If the Template Selection screen does not show any available templates, verify that you have sufficient permissions to access the templates.

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Verify that you have sufficient permissions to access the ESX/ESXi host, ESX/ESXi cluster, or datacenter.

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Verify that you have sufficient permissions to create a pool.

Related references