Troubleshooting tips are available for common View Transfer Server and local desktop operations.

When users try to check out desktops, the operations fail and an error message, No available Transfer Server, is displayed.

Assuming that View Transfer Server is functioning properly, you might find that check-out problems are due to View Connection Server no longer having the encryption key for files on the local machine.

Under certain circumstances, after you open View Client and specify a View Connection Server instance, the login window does not appear for 30 or more seconds.

View Transfer Server is unavailable while it remains in a Pending state for an excessively long time. For example, the Pending state might last longer than ten minutes.

When you attempt to place View Transfer Server in maintenance mode, it remains in the Maintenance mode pending state for an excessively long time.

In View Administrator, View Transfer Server displays a status of Bad Transfer Server repository.

In View Administrator, View Transfer Server displays a status of Repository Connection Error.

In View Administrator, View Transfer Server displays a status of Bad Health Check. The View Administrator dashboard displays View Transfer Server with a red down arrow.

In View Administrator, View Transfer Server displays a status of No Transfer Server Repository Configured.

In View Administrator, View Transfer Server instances display a status of Transfer Server Repository Conflict.

In View Administrator, View Transfer Server displays a status of Web Server Down.

During a local mode operation such as a check-out or check-in, the operation fails, and the following message is displayed: This desktop has been modified at the datacenter. Please contact your system administrator.

View secures the virtual machine of a local desktop by encrypting all of its virtual disks. If the virtual machine's checkout identifier is deleted from the configuration, or the session or policy files become corrupted, you might not be able to power on or check in the local desktop. You can decrypt the local desktop's virtual machine so that you can recover data from it.