Desktop sources that are physical computers, terminal servers, or virtual machines that are not managed by vCenter Server can be in various states of operation and availability. In View Administrator, you can track the status of desktops in the right-hand column of the desktop-list page.

Status of Desktops That Are Physical Computers or Terminal Servers shows the operational state of physical-computer and terminal-server desktops that are displayed in View Administrator. A desktop can be in only one state at a time.

Status of Desktops That Are Physical Computers or Terminal Servers

Status

Type of State

Description

Waiting for Agent

Agent state

View Connection Server is waiting to receive the first request from View Agent on a physical-computer or terminal-server desktop.

Agent not reachable

Agent state

View Connection Server cannot establish communication with View Agent on the desktop. The desktop-source computer might be powered off.

Configuration error

Agent state

The display protocol such as RDP is not enabled, a terminal server is not enabled, or another protocol is not enabled.

Available

Availability

The desktop-source computer is powered on and the desktop is ready for an active connection. In a dedicated pool, the desktop is assigned to a user. The desktop starts when the user logs in.

Connected

Session state

The desktop is in an active session and has an active remote connection to a View client.

Disconnected

Session state

The desktop is in an active session, but it is disconnected from the View client.

Miscellaneous

A failure occurred when the desktop was in any of the preceding states.