You can use View Administrator to edit external URLs for View Connection Server instances and security servers.

By default, a View Connection Server or security server host can be contacted only by tunnel clients that reside within the same network. Tunnel clients that run outside of your network must use a client-resolvable URL to connect to a View Connection Server or security server host.

When users connect to View desktops with the PCoIP display protocol, View Client can make a further connection to the PCoIP Secure Gateway on the View Connection Server or security server host. To use the PCoIP Secure Gateway, a client system must have access to an IP address that allows the client to reach the View Connection Server or security server host. You specify this IP address in the PCoIP external URL.

Both the secure tunnel external URL and PCoIP external URL must be the addresses that client systems use to reach this host. For example, if you configure a View Connection Server host, do not specify the secure tunnel external URL for this host and the PCoIP external URL for a paired security server.

Note

You cannot edit the external URLs for a security server that has not been upgraded to View Connection Server 4.5 or later.

1

In View Administrator, click View Configuration > Servers.

Option

Action

View Connection Server instance

Select the View Connection Server instance in the View Connection Servers panel and click Edit.

Security server

Select the security server in the Security Servers panel and click Edit.

2

Type the secure tunnel external URL in the External URL text box.

The URL must contain the protocol, client-resolvable host name and port number.

For example: https://view.example.com:443

Note

You can use the IP address if you have to access a View Connection Server instance or security server when the host name is not resolvable. However, the host that you contact will not match the SSL certificate that is configured for the View Connection Server instance or security server, resulting in blocked access or access with reduced security.

3

Type the PCoIP Secure Gateway external URL in the PCoIP External URL text box.

Specify the PCoIP external URL as an IP address with the port number 4172. Do not include a protocol name.

For example: 10.20.30.40:4172

The URL must contain the IP address and port number that a client system can use to reach this security server or View Connection Server instance. You can type into the text box only if a PCoIP Secure Gateway is installed on the security server or View Connection Server instance.

4

Click OK to save your changes.

The external URLs are updated immediately. You do not need to restart the View Connection Server service or the security server service for the changes to take effect.