View Transfer Server is unavailable while it remains in a Pending state for an excessively long time. For example, the Pending state might last longer than ten minutes.

After you add View Transfer Server to View Manager, the View Transfer Server status does not change to a Ready state.

A common cause is that View Connection Server cannot connect to View Transfer Server.

Verify that View Transfer Server is installed on the virtual machine.

Verify that the View Transfer Server services are running.

a

On the View Transfer Server virtual machine, open the Control Panel > Administrative Tools > Services dialog box.

b

Make sure that the VMware View Transfer Server Service, VMware View Transfer Server Control Service, and VMware View Framework Component services are started.

Verify that the View Transfer Server virtual machine can resolve the View Connection Server host name.

Verify that the View Connection Server machine can ping the View Transfer Server IP address.

Verify that the View Transfer Server virtual machine satisfies the recommended system configuration. See the View Transfer Server system requirements in the VMware Horizon View Installation document.