You might not be able to connect to cloned desktops if they have static IP addresses.

You cannot use View Client to connect to cloned desktops.

Cloned desktops are incorrectly configured to use a static IP address instead of using DHCP to obtain their IP addresses.

1

Verify that the template for a desktop pool on vCenter is configured to use DHCP to assign IP addresses to desktops.

2

In the VMware Infrastructure Client, clone one virtual machine manually from the desktop pool and verify that it obtains its IP address from DHCP correctly.