View Administrator cannot uninstall a ThinApp application.

The ThinApp application installation status shows Uninstall Error.

Common causes for this error include the following:

The ThinApp application was busy when View Administrator tried to uninstall it.

Network connectivity was lost between the View Connection Server host and the desktop.

You can see the View Agent and View Connection Server log files for more information about the cause of the problem.

View Agent log files are located on the desktop in drive:\Documents and Settings\All Users\Application Data\VMware\VDM\logs for Windows XP systems and drive:\ProgramData\VMware\VDM\logs for Windows 7 systems.

View Connection Server log files are located on the View Connection Server host in the drive:\Documents and Settings\All Users\Application Data\VMware\VDM\logs directory.

1

In View Administrator, select Inventory > ThinApps.

2

Click the name of the ThinApp application.

3

Click the Desktops tab, select the desktop, and click Retry Uninstall to retry the uninstall operation.

4

If the uninstall operation still fails, manually remove the ThinApp application from the desktop and then click Force Clear Assignment.

This command clears the ThinApp application assignment in View Administrator. It does not remove any files or settings in the desktop.

Important

Use this command only after manually removing the ThinApp application from the desktop.