You must install View Agent on an all unmanaged desktop sources. View cannot manage an unmanaged desktop source unless View Agent is installed.

To install View Agent on multiple Windows physical computers without having to respond to wizard prompts, you can install View Agent silently. See Install View Agent Silently.

Verify that you have administrative rights on the unmanaged desktop source.

Familiarize yourself with the View Agent custom setup options for unmanaged desktop sources. See View Agent Custom Setup Options for Unmanaged Desktop Sources.

Familiarize yourself with the TCP ports that the View Agent installation program opens on the firewall. See the VMware View Architecture Planning document for more information.

Download the View Agent installer file from the VMware product page at http://www.vmware.com/products/.

1

To start the View Agent installation program, double-click the installer file.

The installer filename is VMware-viewagent-y.y.y-xxxxxx.exe or VMware-viewagent-x86_64-y.y.y-xxxxxx.exe, where y.y.y is the version number and xxxxxx is the build number.

2

Accept the VMware license terms.

3

Select your custom setup options.

4

Accept or change the destination folder.

5

In the Server text box, type the host name or IP address of a View Connection Server host.

During installation, the installer registers the unmanaged desktop source with this View Connection Server instance. After registration, the specified View Connection Server instance, and any additional instances in the same View Connection Server group, can communicate with the unmanaged desktop source.

6

Select an authentication method to register the unmanaged desktop source with the View Connection Server instance.

Option

Action

Authenticate as the currently logged in user

The Username and Password text boxes are disabled and you are logged in to the View Connection Server instance with your current username and password.

Specify administrator credentials

You must provide the username and password of a View Connection Server administrator in the Username and Password text boxes.

7

Follow the prompts in the View Agent installation program and finish the installation.

8

If you selected the USB redirection option, restart the unmanaged desktop source to enable USB support.

In addition, the Found New Hardware wizard might start. Follow the prompts in the wizard to configure the hardware before you restart the unmanaged desktop source.

The VMware View Agent service is started on the unmanaged desktop source.

If Windows Media Player is not installed, the View Agent installation program does not install the multimedia redirection (MMR) feature. If you install Windows Media Player after installing View Agent, you can install the MMR feature by running the View Agent installation program again and selecting the Repair option.

Use the unmanaged desktop source to create a View desktop. See Manual Desktop Pools.