The following sections describe common problems and resolutions.
By default, an Hyperic Agent checks for new resources only once a day. For example, if you start the Hyperic Server and Hyperic Agent, and then create a new tc Runtime instance and start it, you might have to wait 24 hours for the new tc Runtime instance to be auto-discovered by Hyperic. You can force an auto-discovery of new resources in two ways:
Stop and start the Hyperic Agent on the computer for which you want to force an auto-discovery. When the Hyperic Agent starts, it automatically checks for new resources. See Starting and Stopping the Hyperic Server and Agents for details.
Use the Hyperic user interface to force an auto-discovery:
From the main dashboard, click the Resources > Browse link.
Click the Platforms(XX) link.
In the table, click on the name of the platform for which you want to force an auto-discovery.
In the top-right Tools Menu box, click New Auto-Discovery.
In the top section called Quick Auto-Discovery Scan, click OK.
New resources show up in the Auto-Discovery portlet of the main dashboard as soon as Hyperic completes the scan of the platform.