Hyperic: Errors When Trying to Add an Auto-Discovered Resource

If you get errors when trying to add an auto-discovered resource to the Hyperic server using the user interface:

  1. Log onto the platform that hosts the resource that is returning errors when you try to add it using the Hyperic user interface.

  2. Stop the Hyperic Agent. See Starting and Stopping the Hyperic Server and Agents for details.

  3. Change to the HQ_AGENT_INSTALL_DIR directory, where HQ_AGENT_INSTALL_DIR refers to the directory in which you installed the Hyperic Agent, such as /opt/vmware/hyperic/agent-4.5.X.X-EE.

  4. Remove the data directory.

  5. Start the Hyperic Agent.

    Because you removed the data directory, the Agent operates as if this is a new installation, so the start script takes you through the configuration process for the Agent again. This step often clears up the auto-discovery errors and allows you to again add all new auto-discovered resources through the Hyperic user interface.