Create and Manage User Accounts

Topics marked with * relate to features available only in vFabric Hyperic.

Create a New User Account

The sections below have instructions for creating a user, and in vFabric Hyperic, assigning roles to the user.

Define User Account Attributes

To create a new Hyperic user:

  1. Click New User on the Administration page.

  2. The New User page appears.

    images/download/attachments/79038211/NewUser.png
  3. Enter values for:

    • Name

    • Username — The username the user logs in with.

    • Phone

    • Department

    • Password — Passwords must contain at least 6 case-sensitive characters and numbers, and no spaces or quotation marks.

    • Email — User's email address.

    • Format — Toggle the radio button to select HTML or plain text.

    • SMS Address — An email-to-SMS gateway email address for the user's SMS device.

      • For a cellular phone on the Cingular network, this might look like 4155551212@mobile.mycingular.com. Check with the service provider for details about an email-to-SMS configuration. Basic alert notification sent to this user's SSS address will be in long format, which can result in up to five separate messages on the SMS device each time notification is sent by HQ. Hyperic recommends that SMS alerting be used in conjuction with escalations, not basic alert notification, but short format is used there.

    • Enable Login — Toggle the radio button to disable or enable the account. The user cannot log in when the login is disabled.

  4. Click:

    • OK in Hyperic HQ to save the new account.

    • OK and Assign to Roles in vFabric Hyperic.

Assign Roles to a New User Account

Available only in vFabric Hyperic

In vFabric Hyperic, the roles to which a user is assigned govern which resources the user may access, and the operations the user can perform on those resources. Each role in vFabric Hyperic defines a permission matrix; users with a role may exercise the permissions it grants, on the resources in groups assigned to the role.

To assign roles to a user:

images/download/attachments/79038211/AddToRoles.png

  1. In the "Roles" panel on the left side of the page, checkmark each role to which you want to assign the user, and click the blue arrow to move the roles to the "Add to Roles" panel.

  2. Click OK when you are done adding users to the role.

List User Accounts

  1. Click List Users on the Administration page.

    • The List Users page appears.

      A screenshot of the List Users page is shown below.
      images/download/attachments/79038211/ListUsers.png
      The List Users page lists the following information for each user account.

      • First Name

      • Last Name

      • UserName — Click a user name to view and edit the user account.

      • Email — Click an email address to send mail to the user.

      • Department

View a User Account

  1. List user accounts, following the instructions in List User Accounts.

  2. Click the UserName for the user account you wish to view.

    • The UserName page appears.

A screenshot of the user account page is shown below.
images/download/attachments/79038211/ViewUser.png

  • The General Properties section contains this information:

    • Name

    • Username — The username the user logs in with.

    • Phone

    • Department

    • Password — The user's password is not displayed. If you have the permission to modify the password, a Change... link is present.

    • Email — User's email address. Click to send an email to the user.

    • Format — Format for email notifications sent to the user — HTML or plain text.

    • SMS Address — An email-to-SMS gateway email address for the user's SMS device.

    • Enable Login — Indicates whether or not the account is enabled. The user cannot log in when the login is disabled.

  • The Roles Assigned To section contains:

    • A list of the roles to which the user is assigned.

    • An Add to List button — click it to assign additional roles to the user.

Modify User Account Settings

  1. Navigate to the user account, as described in View a User Account.

    images/download/attachments/79038211/ViewUser.png

Change Password

  1. Click Change in the password field on the UserName page.

    • The Change Password page appears.

      images/download/attachments/79038211/ChangePassword.png
  2. If you are do not have the SuperUser role, the page prompts you to supply the previous password.

  3. Enter a password in the Enter New Password field.

  4. Enter a password again in the Confirm New Password field.

  5. Click OK.

Edit Account Settings

  1. Click Edit in the "General Properties* section of the UserName page.

    • The *Edit UserName page appears.

      A screenshot of the Edit User page is shown below.
      images/download/attachments/79038211/EditUser.png

      1. Enter values for:

        • Name

        • Username — The username the user logs in with.

        • Phone

        • Department

        • Email — User's email address.

        • Format — Toggle the radio button to select HTML or plain text.

        • SMS Address — An email-to-SMS gateway email address for the user's SMS device.

          • For a cellular phone on the Cingular network, this might look like 4155551212@mobile.mycingular.com. Check with the service provider for details about an email-to-SMS configuration. Basic alert notification sent to this user's SSS address will be in long format, which can result in up to five separate messages on the SMS device each time notification is sent by HQ. Hyperic recommends that SMS alerting be used as a step in an escalations, not basic alert notification, but short format is used there.

        • Enable Login — Toggle the radio button to disable or enable the account. The user cannot log in when the login is disabled.

      2. Click OK.

Update Roles Assigned to a User

Available only in vFabric Hyperic

  1. Click Add to List in the "Roles Assigned To* section of the UserName page.

    • The *Edit UserName page appears.

      images/download/attachments/79038211/AddToRoles.png
  2. In the "Roles" panel on the left side of the page, checkmark each role to which you want to assign the user, and click the blue arrow to move the roles to the "Add to Roles" panel.

  3. Click OK when you are done adding users to the role.