Attempts to install an RPM package update fail when you use the Linux GUI.

Installing or updating the Log Insight Linux Agent RPM package fails when you use the GUI in RHEL and SUSE Linux distributions. You might see the error message PK_TMP_DIR|dir:///var/tmp/TmpDir.MtqOPs] Repository already exists.

The cache and repository list might not clean after you install applications.

1

Log in to the Linux system where the Log Insight Linux Agent RPM is installed and open a system console.

2

Run the following commands as a root user.

sudo zypper rr 2
sudo zypper rr 1
sudo zypper clean -a
sudo zypper ref
3

Double-click the Log Insight Linux Agent RPM package to install the update.