If the Log Insight Linux Agent does not operate as expected because of a problem, you can send a copy of the log and configuration files to VMware Support Services.

1

Log in to the target machine where you installed the Log Insight Linux Agent.

2

Run the following command.

/usr/lib/loginsight-agent/bin/loginsight-agent-support

The bundle is generated and saved as a .zip file in the current directory.

Forward the support bundle to VMware Support Services as requested.