You can configure Log Insight to collect data to help improve your user experience with VMware products. The following section contains important information about the Customer Experience Improvement Program.

The goal of the Customer Experience Improvement Program is to quickly identify and address problems that might be affecting your experience. If you choose to participate in the VMware Customer Experience Improvement Program, Log Insight will regularly send encrypted trace data to VMware. You can use trace data for product development and troubleshooting purposes. Log Insight anonymizes and encrypts any personal identification information from your systems or servers before transferring any trace data to VMware.

If you have any questions or concerns regarding the Customer Experience Improvement Program for Log Insight, contact li-info@vmware.com.

To provide the benefits of the Customer Experience Improvement Program, Log Insight collects trace data directly from log files stored on your Log Insight virtual appliance and transfers the data to VMware on a weekly basis.