Incorrect configuration can prevent the Log Insight Windows Agent from forwarding events to the Log Insight server.

The Log Insight Windows Agent instance appears on the Administration > Agent page but no events appear in Interactive Analytics page from the Log Insight Windows Agent host name.

Incorrect configuration can prevent the Log Insight Windows Agent from forwarding events to the Log Insight server.

View the contents of the Log Insight Windows Agent log files located at %ProgramData%\VMware\Log Insight Agent\log. Look for log messages related to channel configuration that contain the phrases Subscribed to channel CHANNEL_NAME. The default channel names are Application, System, and Security.

If a channel is not configured correctly, you might see log messages similar to Could not subscribe to channel CHANNEL_NAME events. Error Code: 15007. The specified channel could not be found. Check channel configuration. You might see an error code number other than 15007.

If no flat file collection channel is configured, you might see messages similar to Cannot find section 'filelog' in the configuration. The flat file log collector will stay dormant until properly configured.

If a flat file collection channel is not configured correctly, you might see messages like Invalid settings were obtained for channel 'CHANNEL_NAME'. Channel 'CHANNEL_NAME' will stay dormant until properly configured .

For more information about configuring the Log Insight Windows Agent see Configure the Log Insight Windows Agent After Installation.