By default, to keep your environment secure, Log Insight Web sessions expire in 30 minutes. You can increase or decrease the timeout duration.

You can modify the timeout period by using the vSphere Client, or by establishing a SSH connection to the Log Insight virtual appliance.

Verify that you have the root user credentials to log in to the Log Insight virtual appliance. See Configure the Root SSH Password for the Log Insight Virtual Appliance

To enable SSH connections, verify that TCP port 22 is open.

1

Establish an SSH connection to the Log Insight virtual appliance and log in as the root user.

2

Run the service loginsight stop command.

3

Open the /usr/lib/loginisight/application/3rd_party/apache-tomcat-*/webapps/ROOT/WEB-INF/web.xml file for editing.

4

Locate the <session-timeout> parameter.

5

Specify a timeout value in minutes.

The value -1 disables session timeouts.

6

Save and close the file.

7

Run the service loginsight start command.