You must synchronize the time on the Log Insight virtual appliance with an NTP server or with the ESX/ESXi host on which you deployed the virtual appliance.

Time is critical to the core functionality of Log Insight.

By default, Log Insight synchronizes time with a pre-defined list of public NTP servers. If public NTP servers are not accessible due to a firewall, you can use the internal NTP server of your company. If no NTP servers are available, you can sync time with the ESX/ESXi host where you have deployed the Log Insight virtual appliance.

Verify that you are logged in to the Log Insight Web user interface as an Admin user. The URL format is https://log-insight-host, where log-insight-host is the IP address or host name of the Log Insight virtual appliance.

1

Click the configuration drop-down menu icon and select Administration.

2

Under Configuration, click Time.

3

From the Sync time with drop-down menu, select the time source.

Option

Description

NTP server

Synchronizes the time on the Log Insight virtual appliance with one of the listed NTP servers.

ESX/ESXi host

Synchronizes the time on the Log Insight virtual appliance with the ESX/ESXi host on which you have deployed the virtual appliance.

4

(Optional) If you selected NTP server synchronisation, list the NTP server addresses, and click Test.

Note

Testing the connection to NTP servers might take up to 20 seconds per server.

5

Click Save.