During testing or troubleshooting, you will need feedback about the activity and performance of the virtual appliances as well as information about any problems that occur. Horizon Workspace includes these log files.

Log File Information

Component

Log File Name

Location of Log File

Description

Service

horizon.log

/opt/vmware/horizon/horizoninstance/logs/horizon.log

Information about activity on the Horizon Workspace manager appliance, such as entitlements, users, groups, and so on.

Configurator

configurator-console.log

/opt/vmware/var/log/configurator-console.log

Configuration details from the vApp deployment and installation.

configurator.log

/opt/vmware/horizon/configuratorinstance/logs/configurator.log

Requests that the Configurator receives from the REST client and the Web interface.

catalina.log

/opt/vmware/horizon/configuratorinstance/logs/catalina.out

Apache Tomcat records messages that are not recorded by the configurator.log files.

Upgrade

update.log

/opt/vmware/var/log/update.log

A record of output messages related to update requests during an upgrade from Horizon Workspace 1.5 to Horizon Workspace 1.8.

Connector

connector.log

/opt/vmware/c2/c2instance/logs/connector.log

A record of each request received from the Web client. Each log entry also includes the request URL, timestamp, and exceptions. No sync actions are recorded.

Horizon Files

mailbox.log

/opt/zimbra/log/mailbox.log

A record of output messages related to requests received by the mail server.

audit.log

/opt/zimbra/log/audit.log

A record of output messages related to security events.

access_log.yyyy-mm-dd

/opt/zimbra/log/access_log.yyyy-mm-dd

A record of output messages related to requests received by the data-va virtual machine.

Gateway

access.log

/opt/vmware/nginx/logs/access.log

URLs that were requested and the status of each request.

error.log

/opt/vmware/nginx/logs/error.log

Errors reported from the Web server running on the gateway.

Caution

Upgrading from Horizon Workspace 1.0 to Horizon Workspace 1.8 is not supported. You must upgrade from Horizon Workspace 1.0 to Horizon Workspace 1.5 to Horizon Workspace 1.8.