A DNS entry and a static IP address that uses reverse lookup must be available for each virtual appliance in the vApp. Because each company administers their IP addresses and DNS records differently, before you begin your installation, consult your network administrator and request five DNS records and five IP addresses that use reverse lookup. You must have one IP address each for the Configurator (configurator-va), the Manager (service-va), the Connector (connector-va), the Data (data-va), and the Gateway (gateway-va) virtual appliances.

Horizon Workspace requires reverse lookup. You must define a PTR record on the DNS server so each virtual appliance uses the correct network configuration. If reverse lookup is not properly configured, Horizon Workspace installation fails.

You can use the following sample list of DNS records when you talk to your network administrator. Replace the sample information with information from your environment. This example shows forward DNS records and IP addresses.

Examples of Forward DNS Records and IP Addresses

Domain Name

Resource Type

IP Address

my-gateway-va.company.com

A

10.28.128.1

my-configurator-va.company.com

A

10.28.128.2

my-service-va.company.com

A

10.28.128.3

my-connector-va.company.com

A

10.28.128.4

my-data-va.company.com

A

10.28.128.5

This example shows reverse DNS records and IP addresses.

Examples of Reverse DNS Records and IP Addresses

IP Address

Resource Type

Domain Name

1.128.28.10.in-addr.arpa.

IN

PTR my-gateway-va.company.com

2.128.28.10.in-addr.arpa.

IN

PTR my-configurator-va.company.com

3.128.28.10.in-addr.arpa.

IN

PTR my-service-va.company.com

4.128.28.10.in-addr.arpa.

IN

PTR my-connector-va.company.com

5.128.28.10.in-addr.arpa.

IN

PTR my-data-va.company.com

Note

After you complete the DNS configuration, verify that the reverse DNS lookup is properly configured. For example, the virtual appliance command host IP_address must resolve to DNS name lookup.

If you are using a Unix/Linux-based DNS server and plan to join Horizon Workspace to the Active Directory domain, make sure that the appropriate service (SRV) resource records are created for each Active Directory domain controller.