If you use a Chrome device or a browser that supports WebSockets, you can play sound in your remote desktop, but some limitations apply.

By default, sound playback is enabled for remote desktops, although your View administrator can set a policy to disable sound playback.

Take into account the following guidelines:

Audio playback is not supported for Windows XP and Windows Vista remote desktops.

To turn up the volume, use the sound control on your client system, not the sound control in the remote desktop.

Occasionally, the sound might go out of sync with the video.

In conditions of heavy network traffic, or if the browser is performing a lot of tasks (I/O), sound quality might be reduced. Some browsers work better than others in this regard.