Log files can help troubleshoot issues with installation, display protocol, and various feature components. You can create a configuration file to configure the verbosity level.

Horizon Client for Mac OS X Log Files

Type of Logs

Directory Path

File Name

Horizon Client UI

~/Library/Logs/VMware Horizon Client

PCoIP client

~/Library/Logs/VMware Horizon Client

Real-Time Audio-Video

~/Library/Logs/VMware

vmware-RTAV-pid.log

USB redirection

~/Library/Logs/VMware

VChan

~/Library/Logs/VMware Horizon Client

Remote MKS (mouse-keyboard-screen) logs

~/Library/Logs/VMware

Crtbora

~/Library/Logs/VMware

In Horizon Client 3.1 and later, Horizon Client generates log files in the ~/Library/Logs/VMware Horizon Client directory on the Mac client. Administrators can configure the maximum number of log files and the maximum number of days to keep log files by setting keys in the /Library/Preferences/com.vmware.horizon.plist file on a Mac client.

plist Keys for Log File Collection

Key

Description

MaxDebugLogs

Maximum number of log files. The maximum value is 100.

MaxDaysToKeepLogs

Maximum number of days to keep log files. This value has no limit.

Files that do not match these criteria are deleted when you launch Horizon Client.

If the MaxDebugLogs or MaxDaysToKeepLogs keys are not set in the com.vmware.horizon.plist file, the default number of log files is 5 and the default number of days to keep log files is 7.